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Code Issues Projects Releases Packages Wiki Activity Actions

Contact: Update and elaborate Abuse section (#678)

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- Mention Report content button
- Summarize expectations
- Mention on-site/off-site behavior

Reviewed-on: https://codeberg.org/Codeberg/Documentation/pulls/678
Reviewed-by: Bastian Greshake Tzovaras <gedankenstuecke@noreply.codeberg.org>
Reviewed-by: Beowulf <beowulf@beocode.eu>
Reviewed-by: Robert Wolff <mahlzahn@posteo.de>
This commit is contained in:
Panagiotis "Ivory" Vasilopoulos 2025-10-10 18:52:25 +02:00
parent 76581c43e1
commit 04b2fa9fc8
1 changed files with 16 additions and 11 deletions
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27
content/contact.md
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@ -58,15 +58,17 @@ or asked via the public channels above.
### Abuse
The preferred way to report content on Codeberg is an email to [abuse@codeberg.org](mailto:abuse@codeberg.org).
When sending an email, please describe briefly why the reported material
should be removed. Providing context helps us act faster.
The preferred way to report content on Codeberg is using the built-in "Report content" buttons
on user profiles, issues and comments.
Another faster method is tagging [@moderation](https://codeberg.org/moderation) in an issue comment,
which we highly recommend for automated spam bots.
If you are not a registered user or wish to provide us more context, you can also send us an email
to [abuse@codeberg.org](mailto:abuse@codeberg.org).
When sending an email, please describe why the reported material
violates Codeberg's [Terms of Use](https://codeberg.org/Codeberg/org/src/branch/main/TermsOfUse.md)
to help us act faster.
When reporting _people_, we recommend making a private report, so as to protect
yourself and others from retaliation in extreme cases.
All reports will be investigated and acted upon accordingly.
However, due to constrained human resources, **please do not expect updates**.
Please keep in mind that we are only responsible for content hosted under the following domains:
@ -75,10 +77,13 @@ Please keep in mind that we are only responsible for content hosted under the fo
- `codeberg-test.org`
- `codeberg.eu`
After submitting your report, please do not expect a written response. All
reports will be investigated and acted upon accordingly,
but due to constrained human resources and the possibility of duplicated reports,
we do not typically find the time to keep you updated about the status of your reports.
In general, we avoid acting on reports involving _exclusively_ off-site behavior or rumors.
Reasons for that include limited time constraints, feasibility or to protect ourselves from
manipulation and accusations of libel. The reasons are practical and not a claim to neutrality.
However, such reports may also be taken into account when we receive actionable reports concerning
the same people. At our own discretion, we may apply some exceptions: We may take action e.g.
when an individual encourages harassment on-site, even if said encouragement is taking place
off-site.
### Legal inquiries