From 04b2fa9fc88df149eeaa1339c5699b9eee45e016 Mon Sep 17 00:00:00 2001 From: "Panagiotis \"Ivory\" Vasilopoulos" Date: Fri, 10 Oct 2025 18:52:25 +0200 Subject: [PATCH] Contact: Update and elaborate Abuse section (#678) - Mention Report content button - Summarize expectations - Mention on-site/off-site behavior Reviewed-on: https://codeberg.org/Codeberg/Documentation/pulls/678 Reviewed-by: Bastian Greshake Tzovaras Reviewed-by: Beowulf Reviewed-by: Robert Wolff --- content/contact.md | 27 ++++++++++++++++----------- 1 file changed, 16 insertions(+), 11 deletions(-) diff --git a/content/contact.md b/content/contact.md index afb8fcc..90b9355 100644 --- a/content/contact.md +++ b/content/contact.md @@ -58,15 +58,17 @@ or asked via the public channels above. ### Abuse -The preferred way to report content on Codeberg is an email to [abuse@codeberg.org](mailto:abuse@codeberg.org). -When sending an email, please describe briefly why the reported material -should be removed. Providing context helps us act faster. +The preferred way to report content on Codeberg is using the built-in "Report content" buttons +on user profiles, issues and comments. -Another faster method is tagging [@moderation](https://codeberg.org/moderation) in an issue comment, -which we highly recommend for automated spam bots. +If you are not a registered user or wish to provide us more context, you can also send us an email +to [abuse@codeberg.org](mailto:abuse@codeberg.org). +When sending an email, please describe why the reported material +violates Codeberg's [Terms of Use](https://codeberg.org/Codeberg/org/src/branch/main/TermsOfUse.md) +to help us act faster. -When reporting _people_, we recommend making a private report, so as to protect -yourself and others from retaliation in extreme cases. +All reports will be investigated and acted upon accordingly. +However, due to constrained human resources, **please do not expect updates**. Please keep in mind that we are only responsible for content hosted under the following domains: @@ -75,10 +77,13 @@ Please keep in mind that we are only responsible for content hosted under the fo - `codeberg-test.org` - `codeberg.eu` -After submitting your report, please do not expect a written response. All -reports will be investigated and acted upon accordingly, -but due to constrained human resources and the possibility of duplicated reports, -we do not typically find the time to keep you updated about the status of your reports. +In general, we avoid acting on reports involving _exclusively_ off-site behavior or rumors. +Reasons for that include limited time constraints, feasibility or to protect ourselves from +manipulation and accusations of libel. The reasons are practical and not a claim to neutrality. +However, such reports may also be taken into account when we receive actionable reports concerning +the same people. At our own discretion, we may apply some exceptions: We may take action e.g. +when an individual encourages harassment on-site, even if said encouragement is taking place +off-site. ### Legal inquiries