From 9b2797ad9e30a2e4ad69f666d764e25c62740635 Mon Sep 17 00:00:00 2001 From: "Panagiotis \"Ivory\" Vasilopoulos" Date: Sun, 22 Feb 2026 23:19:03 +0100 Subject: [PATCH] Contact: Shorten length and simplify content - Add CI section - Also add @codebergstatus@social.anoxinon.de and reorder Legal inquiries. - Remove weak spam protection from email addresses --- .cspell.json | 4 ++- content/contact.md | 90 +++++++++++++++++++++++++--------------------- 2 files changed, 53 insertions(+), 41 deletions(-) diff --git a/.cspell.json b/.cspell.json index 22b3838..14cb68c 100644 --- a/.cspell.json +++ b/.cspell.json @@ -119,7 +119,9 @@ "getent", "sealioning", "DNSSEC", - "Arminiusstraße" + "Arminiusstraße", + "ircs", + "Fediverse" ], "ignorePaths": [ "**/node_modules/**/*", diff --git a/content/contact.md b/content/contact.md index d98b55e..0b72dc8 100644 --- a/content/contact.md +++ b/content/contact.md @@ -6,64 +6,71 @@ eleventyNavigation: order: 90 --- -## Stay up to date +## Social Media & Blog -We recommend to follow us on [Mastodon](https://social.anoxinon.de/@Codeberg). -You can also [check out our blog](https://blog.codeberg.org). -Also check out the Matrix Channels mentioned below! +**Mastodon / Fediverse:** -## Questions and Issues +- [@Codeberg@social.anoxinon.de](https://social.anoxinon.de/@Codeberg) +- [@codebergstatus@social.anoxinon.de](https://social.anoxinon.de/@codebergstatus) -Codeberg relies on community members helping each other via public spaces. -This is an always-available and reliable way to get help for most issues. -Usually there will be other people who have experience in the area or had -similar problems in the past and can participate in helping you out. You -can use these spaces to provide support to others too. +**Blog:** [blog.codeberg.org](https://blog.codeberg.org) [(RSS Feed)](https://blog.codeberg.org/feeds/all.atom.xml) -### Issue tracker +## User support -The most important place to ask for help and report any issues with Codeberg is the [Codeberg/Community issue tracker](https://codeberg.org/Codeberg/Community/issues). -It's **never** wrong to open a ticket there. +Codeberg heavily relies on community members that help others in public spaces. +In most cases, reaching out to them and relying on their past experiences is +the fastest and most reliable way to receive help. +Before you do so, it is a good idea to read our +[Frequently Asked Sections section](/getting-started/faq) first! -If you need help quickly, or just want to join our community for exchange, discussions and news, there are two main options. +**Issue tracker:** The most important place to ask for help and report any issues with Codeberg is the +[Codeberg/Community issue tracker]. It's **never** wrong to open a ticket there. -### Matrix +If you would rather interact with other people in real time, here are two further options: -There is a large and active community of users in our Matrix chats, which can all be found in Codeberg's [Matrix space](https://matrix.to/#/#codeberg-space:matrix.org). +- **[Codeberg's Matrix Space]** ([matrix:// link]) +- `#codeberg` IRC channel on [libera.chat] ([ircs:// link] (unofficial and community-maintained, less active) -### IRC +[Codeberg/Community issue tracker]: https://codeberg.org/Codeberg/Community/issues/new +[Codeberg's Matrix Space]: https://matrix.to/#/#codeberg-space:matrix.org +[matrix:// link]: matrix:r/codeberg-space:matrix.org?action=join +[libera.chat]: https://libera.chat +[ircs:// link]: ircs://irc.libera.chat:6697 -You can also join an unofficial (community-maintained) `#codeberg` IRC channel on [libera.chat](https://libera.chat). -There's much less activity than on Matrix. +**Email:** If you still need to contact us, please email [contact@codeberg.org](mailto:help@codeberg.org). -## Contacting the Codeberg organization - -### Email - -If you need to get in touch with the people behind the **non-profit Codeberg e.V. -(e.g. for managing your membership etc)**, and only in this case, -write to [codeberg@codeberg.org](mailto:codeberg-PLEASE-REMOVE-THIS-FOR-SPAM-PROTECTION@codeberg.org). - -Please only send us an email if your problem cannot be handled via public community support. -Our user support is maintained by very few people in their spare time, -and [reading the FAQ](/getting-started/faq) first is always a good idea! -If you believe that users should get kind responses to their emails, -[consider helping us out.](https://codeberg.org/Codeberg/Contributing/issues/28)! - -If you still need to contact us, please email -[help@codeberg.org](mailto:help-PLEASE-REMOVE-THIS-FOR-SPAM-PROTECTION@codeberg.org). **Response times will be very long. If you do not receive a reply,** double-check if your question can be found in the [FAQ](/getting-started/faq) or asked via the public channels above. +Please only send us an email if your problem cannot be handled via public community support. +If you believe that users should get kind responses to their emails, +[consider helping us out.](https://codeberg.org/Codeberg/Contributing/issues/28)! + +### CI + +For inquiries **specifically related to [Codeberg's Woodpecker CI deployment](/ci)**: + +- **[Codeberg-CI/feedback issue tracker](https://codeberg.org/Codeberg-CI/feedback/issues)** +- **[Woodpecker CI@Codeberg Matrix chat](https://matrix.to/#/#codeberg-ci:obermui.de)** + ([matrix:// link](matrix:r/codeberg-ci:obermui.de?action=join)) + +--- + +## Contacting the Codeberg e.V. organization + +If you need to get in touch with those behind the **Codeberg e.V. non-profit**, +for example, if you need to **modify your membership details**, please contact +[codeberg@codeberg.org](mailto:codeberg@codeberg.org). + ### Press Inquiries -Please direct **media and press inquiries** to [press@codeberg.org](mailto:press-PLEASE-REMOVE-THIS-FOR-SPAM-PROTECTION@codeberg.org). +Please direct **media and press inquiries** to [press@codeberg.org](mailto:press@codeberg.org). This mailbox is operated by volunteers on a best effort basis and not by a traditional public communications department. If you are seeking comment within a given timeframe, feel free to disclose this in your inquiry. -### Abuse +### Abuse reports The preferred way to report content on Codeberg is using the built-in "Report content" buttons on user profiles, issues and comments. @@ -93,13 +100,13 @@ the same people. At our own discretion, we may apply some exceptions: We may tak when an individual encourages harassment on-site, even if said encouragement is taking place off-site. -#### Community channels +#### Reporting abuse in community channels Our real-time discussion channels (e.g. Matrix rooms) are where Codeberg's community meets. If you witness abusive behavior in our channels, please report it to its active moderators directly (and, if appropriate, privately). -If you wish to complain about the moderation of our channels, please [contact the e. V.](#email) +If you wish to complain about the moderation of our channels, please [contact the e.V.] The Codeberg community (or a subset of it) meets in our real-time discussion channels; this is unlike [Codeberg.org], where people and communities can work on their repositories @@ -112,9 +119,12 @@ We do not always request that people move their repositories away from [Codeberg of disputes that arose in our community spaces, but reserve the right to do so in cases that we deem as gravely serious. +[contact the e.V.]: mailto:contact@codeberg.org [Codeberg.org]: https://codeberg.org [sealioning]: https://en.wikipedia.org/wiki/Sealioning -### Legal inquiries +--- + +## Legal inquiries For legal inquiries, please refer to the [Imprint](https://codeberg.org/codeberg/org/src/Imprint.md).